Orders most often ship within 24 hours of being placed, though in some cases it may take up to 72 hours for an order to ship. In the unusual event that an order will NOT ship within 72 hours, a WHN representative will be in contact to set the correct timing expectation. In the case of orders placed on holidays and weekends, the order will ship at the earliest on the next business day.
International orders, depending on the product ordered, may require a lead time if the order contains an air separator (which needs to be special ordered from the manufacturer to fit regional voltage and frequency requirements). In these cases, a WHN representative will be in contact to set a correct timing expectation surrounding shipping. If the international order is for a product already in stock, most often it will ship within 48 hours. Because Customs in the receiving country may need further information from the recipient, no international orders will be shipped without a valid email address and phone number. Please refer to the International tab on our main menu bar for more complete information on International orders.
All orders ship from North Carolina (NC), USA.